If you’re unhappy with your item or would like to swap your item for a different scent/shade, please return your purchase back to us for a refund or exchange. We offer a 30-day money back guarantee with all of our products. You have the right to cancel the contract for the purchase of any item within 14 working days of delivery. We believe you will be delighted with your purchases, but there may be occasions when you feel it necessary to return a product. We will always do our best to inform you about any delay. Please also be advised that during UK Bank Holidays and busy periods such as Christmas, it may take slightly longer to receive your parcel. These couriers have a text messaging service so please add a mobile number to your account to receive updates about your parcel. Smaller parcels are sent via Royal Mail 48 hour tracked delivery and for larger orders, international, please expect a notification from DPD and DHL.
Orders and delivery temporarily suspended until further notice Delivery Delivery InformationĬhannel Islands, Northern Ireland and the Highlands Any January orders will have the standard full 30-day Happiness Guarantee.
Extended Happiness Guarantee valid on online, Pamper and e-Pamper orders placed from 1/10/21 only. For the festive season, all orders made from the 1st October can be returned for a full exchange or refund until the 31st January.
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